More and more, remote workforces are gaining in popularity. The benefits of remote working are numerous and clear, but getting your business to a place of maximum remote efficiency can take a bit of time, research, and work. There are many ways to ensure that both you and your workforce are feeling positive about the work they are doing.
When collaborating with a remote workforce, you lose the aspect of daily face-to-face interactions. This can make communicating clearly more difficult, as an email often cannot convey tone and can lose timeliness. However, if clear communication objectives are set from day one, your virtual office staff will all be on the same page.
These communication objectives can include scheduling one-on-one phone calls with each employee. By having individual virtual meetings with employees, they feel as though their voice is being heard. This specialized, scheduled attention to each team member can keep fears of lacking productivity away, as well as giving each employee a time to share any concerns they may have directly with you.
Another way to keep the communication waves open between you and your employees is setting up office hours of sorts, or a designated time period each day or week that you will be completely available to speak with them about whatever needs they have. Again, this keeps communication open and avoids any future kinks in your business.
By keeping your remote workforce organized, you will keep them happy and productive. A sure-fire way to keep your entire business organized is to fully utilize technology. There are numerous business-centric technology developments available to keep your workforce in touch and productive. Communication technology such as Go To Meeting, FaceTime, Google Hangout, and Skype make it possible to meet with your workforce, and clients, “face-to-face”. Using these programs will make it easier for everyone to attend meetings without an office space and can be scheduled in advance to ensure availability. Additionally, providing each employee with a laptop, cell phone, and software ensures that there will be no technological issues on either end and that your company can work from anywhere.
Start off every employee relationship with clear expectations. Defining your expectations of availability and productivity from the beginning will save you and your workforce from headaches down the road.
Since productivity from a remote workforce is measured differently than in a traditional office space, it is imperative to define what your expectations are. Setting project completion goals and deadlines may be a more effective measurement of productivity than simply clocking in 40 hours a week. By clearly defining what you expect from your employees will keep them on track and their stress levels low.
Additionally, clearly define what you expect from their availability. Decide on a timeline of availability (cell and email availability from 9-5, a daily check-in email, etc.) and implement it across the board. Having these details laid out in advance will avoid confusion and allow your employees to work in the most effective way for their life.
Finally, the most important aspect of keeping your remote workforce happy is trust. You must trust that the people that you hired to be a part of your business are working just as hard as you are. Even if you do no see them face-to-face on a regular basis, you must trust, and ensure, that they are completing their work quickly and well. When your employees do not feel micromanaged, they have the flexibility to work to their fullest potential, and still know that you are there for any assistance they may need to complete their job successfully.
Here at Endeavor Innovative Workspaces, we can provide your business with the resources needed to keep your remote workforce happy. From flexible office spaces to accommodate any group meeting to providing conference call technology, Endeavor is here to help your business thrive. All of these elements combined, along with experience and time, will ensure that your remote workforce is happily working from the their desired workspace, at Endeavor.
by Kristin Rosinus